Direct_Line
Talk to the desk.
A licensed underwriter answers every inbound within one business hour. No chatbot gauntlet, no ticket queue.
Voice
(312) 459-3976Address
222 West Merchandise Mart Plaza, Suite 900, Chicago, IL 60654, United States
Hours
Mon–Fri · 06:00–22:00 ET
Physical_Presence
Headquarters
HQ · Underwriting
Chicago
222 West Merchandise Mart Plaza
Suite 900
Chicago, IL 60654
United States
Response_SLA
One hour. Every message.
Between 06:00 and 22:00 ET, Monday through Friday, an underwriter reads and replies within sixty minutes. Overnight and weekend messages route into Monday's first hour.
<60m
Median reply
24/7
Application intake
1
Handoffs per case
0
Chatbots